Mystery Shopping

 'Mystery Shopping' is the tool through which a 'mystery customer' assesses whether the policies and procedures set by an organisation are followed by their employees. The service and care provided to these 'mystery customers' is evaluated so it can be improved, offering more satisfaction to the real customers. Satisfied customers are the ones who return.

 PowerImage / MISCO Cyprus provides accurate, reliable and cost effective methods of quality control. Mystery Shopping can be used as a diagnostic tool to detect weaknesses, in addition to strengths in the services provided by organisations. It can also be used to determine areas where training is necessary to increase the quality of these services. The Mystery Shopping service can also be beneficial to companies that have introduced new products or made changes to their policies and want to see the rate of success of these changes.

  For further information about the Mystery Shopping service, contact us by phone on 22 660 666 or by email at team@powerimageservices.com.

 We are currently searching for individuals who are interested in becoming Mystery Shoppers for our research projects. We are looking for people aged 28 to 50, of various nationalities, to participate in Mystery Shopping exercises all over Cyprus. If you are interested please contact us on 22 660 006 or at team@powerimageservices.com.